> For the complete documentation index, see [llms.txt](https://docs.sandbox.com.vn/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sandbox.com.vn/6.-cong-viec/6.2-chat-hub.md).

# 6.2 Chat Hub

1. Sau khi đăng nhập thành công, tại thanh menu, chọn **Công việc → Chat hub**

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXf_0HZNV3b-X7703DmNQA8OwwmkzJOfRxAtLJXiVXtGBQtEiMslz6XExltluQK_HZb3yJGjUzlwCGB3W-GxdWxJg1wNY7Vttf1FrhcatGBbgB0McdZFR1Ja_m7Ybi7pW5O6Y_3XRw?key=sL5kVLmgRRBKSCAMFL2iCg" alt=""><figcaption></figcaption></figure>

2. Màn hình giao diện sẽ hiển thị danh sách các trang fanpage mà bạn đã kết nối&#x20;

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXffJvX8p0eqZ5Gk6Je88NJ1HYpiS_9_51Ml2PJEtz_UMtPQXQpx850zavRI27f5phMUeew8KR4ILKk7nGGErPyd-kM44ykZ2ZnlfwDCjiBh_eNW96xFeUIUpkrxLu_JHM50A92Z?key=sL5kVLmgRRBKSCAMFL2iCg" alt=""><figcaption><p>Giao diện Danh sách trang</p></figcaption></figure>

3. Chọn ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXfx7kk9ITmy_zfUsFjL6n9RFevLfwoTLzDrQGRYw4F6uQKya2hF9LeAMOYojHuOTtDwitmSeIwrklPshRlvx2EgMT-oY9jYjjO3zSHfBDk4ffgS1zlniHz96sn0aEG16SOklEqo?key=sL5kVLmgRRBKSCAMFL2iCg)để kết nối với fanpage của bạn&#x20;

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcYqtjtOpqC0t-3DKFP59LGKdz4HGeqCw713WuSYlsBIG6bcFlfMg7Bu8Mgi31q4rx5vry13F26Q3V02DqRjfylPhyZnDzXCzxeOkYPyo6DrM20_uvvd1BH0fNT1GyC9qLby4mT5w?key=sL5kVLmgRRBKSCAMFL2iCg" alt=""><figcaption></figcaption></figure>

4. Tìm kiếm các trang theo tên trang hoặc ID trang&#x20;

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXe-5C-h_qgnYu6J3-l3p2on2sVbb4uIDjQCWdJZ7uLAjAFSi0VeU-X90xhb8FrTdo8lNaKVHc0WhTrzl1Gw9uNDIj40_fQXxbWK_Ix8YuSAjRS1mUFeYfhcdB-7mTsipg0wSN1ljQ?key=sL5kVLmgRRBKSCAMFL2iCg" alt=""><figcaption></figcaption></figure>

5. Chọn ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXcU1SkFLb11RcebWQs1v2_xL43z4_LVVGId9Ni1sjP_tTrdpHuv3eVc553SQDlf5y1kJLwfr0U2l3QDWPYjmzmvGpJzskmB-BrRG2X_fqvlHUJZ11oV7v2Pyl1NB2-kvzOBEYfmbw?key=sL5kVLmgRRBKSCAMFL2iCg) để có thể gộp trang, nhân viên không cần chuyển page khi check tin nhắn khách&#x20;

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcRJSSPS4BAX8OJZbuuTxu2ooxPxcHjl74vvlx8pP9tdHLalFfAmBrNrINdXoo_AshnH8gq_x9f4Fn2ijJQM6iYlMoY_thQOmb79rXJk2oc1aXQrbdTi1a1HuAMr2WvVL8ZD6UzRA?key=sL5kVLmgRRBKSCAMFL2iCg" alt=""><figcaption></figcaption></figure>

6. Truy cập vào fanpage để check tin nhắn của khách hàng gửi tới.&#x20;

&#x20;      Tin nhắn và thông tin khách hàng sẽ được hiển thị như dưới đây:&#x20;

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeg5xAugsuIz2cxXQcZDM41p4cMk2WWpfgEvT-ktvNoKuKbTLPTK_L2RGcDeNHQRW1Y2lk6gVKpPnsC6xgykIIEsJlFan_S5fhIfjKnt2IEMoA2rBLD3lEOGgWYzuioHI57euHe7w?key=sL5kVLmgRRBKSCAMFL2iCg" alt=""><figcaption></figcaption></figure>

Bạn có thể lọc thông tin của khách hàng theo những trạng thái tại đây&#x20;

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdTzUQ10XrzWJLnU3bqeyyLMMqb-Alq8fv3_JNY-imwHav_Cza6LSRQomXaDFProiepa4IbnHtM0YUXp1Qt3ibrHx06GQ-ojKN4K2-GXhgiczSVreHla2XWLyrnaY729B0AJ0xq?key=sL5kVLmgRRBKSCAMFL2iCg" alt=""><figcaption></figcaption></figure>

<br>


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